Privacy Policy

Selah operates in a spiritually sensitive space — conversations may touch on grief, doubt, confession, relationships, and moments people would not want treated as ordinary app data. This policy explains, in plain language, what we collect, why, and what control you have over it.

1. Information we collect

We collect the following categories of information:

• Account information — such as your name, email address, and sign-in details when you create an account.
• Conversation content — the messages you send to Eli and the responses you receive, stored so your conversation history can continue across sessions.
• Journal entries— anything you write in Selah's private journal feature, including any mood tags you attach to an entry.
• Preferences — details you choose to share such as denomination, preferred Bible translation, and reply-length preference, used to personalize your experience.
• Usage and technical data — basic information such as app version, device type, and general usage patterns, used to keep the Service reliable and to understand how features are used.
• Safety metadata — limited records about when and how our automated safety checks were triggered (see Section 5), kept separately from the sensitive content itself wherever possible.

2. How we use this information

We use the information above to:

• Operate core features — maintaining your conversation history, journal, and preferences.
• Provide the conversation and scripture features you use in the app.
• Detect and respond to potential safety and crisis situations, as described below.
• Maintain, secure, debug, and improve the Service, including limiting misuse and enforcing our Terms of Service.
• Communicate with you about your account, the beta program, or material changes to our policies.

We do not sell your personal information, and we do not use your conversations or journal entries to build advertising profiles.

3. When we share information

We do not sell your personal information, and we do not share your conversations or journal entries for advertising purposes.

We may share information only in these limited cases:

• With people and organizations that help us operate Selah on our behalf — such as hosting and day-to-day operational support — under confidentiality obligations and only as needed to provide the Service.
• When we believe disclosure is required by law or necessary to protect someone's safety.
• With your direction or consent.

4. How long we keep your data

We keep your conversation history and journal entries for as long as your account is active, so that Selah can remain a continuous, contextual companion rather than starting over every session. Certain safety and audit metadata may be retained for a limited period after that for accountability and legal-compliance purposes, even if the underlying sensitive content is deleted sooner. If you delete your account, we delete your personal content within a reasonable operational window, subject to limited backup-retention and legal-retention needs described in Section 8.

5. Crisis and safety review

Every message you send is automatically screened by an internal safety process designed to detect language suggesting a risk of self-harm, harm to others, or a similar crisis. When that happens, Eli's response changes to prioritize your safety and to surface real, region-appropriate crisis resources. A limited internal record of when this occurred may be kept for safety review and product-improvement purposes, handled with more restrictive access than ordinary account data, and excluded from routine long-term memory features even when the conversation itself is retained.

6. Your rights and choices

You can, at any time:

• Access a copy of the personal data associated with your account.
• Export your data in a portable format.
• Correct inaccurate profile or preference information.
• Delete your account and associated personal content.
• Use a private mode for a conversation you do not want included in longer-term memory features, where that option is available in the app.

Depending on where you live, you may have additional rights under laws such as the EU/UK GDPR or U.S. state privacy laws (including the right to object to or restrict certain processing). To exercise any of these rights, contact us at joinselahapp@gmail.com.

7. How we protect your data

We apply safeguards designed to protect sensitive content, including encryption in transit and at rest, and we limit internal access to personal data on a need-to-know basis. No system is perfectly secure, but we treat the sensitivity of spiritual conversation as a reason to hold a higher bar here, not a lower one.

8. Children's privacy

Selah is not directed to children, and our closed beta is currently limited to adults 18 and older. We do not knowingly collect personal information from children. If we learn that we have collected information from someone under our minimum age without appropriate consent, we will take steps to delete it.

9. International users

We may process and store information in countries other than the one you live in. Where required, we rely on appropriate legal mechanisms to safeguard information transferred internationally.

10. Cookies and analytics

This website and the Selah app may use limited cookies or similar technologies, and basic, privacy-respecting analytics, to understand aggregate usage (such as which pages are visited) and to keep the Service secure. We do not use this data to build cross-site advertising profiles.

11. Changes to this policy

As Selah moves from a closed beta toward a wider release, this policy will be reviewed and updated to reflect that. We will update the "Last updated" date above whenever we make a material change, and we will provide more direct notice inside the app for changes that meaningfully affect how your data is handled.

12. Contact

For any privacy question, or to exercise your data rights, contact us at joinselahapp@gmail.com.